Mental health support must be fit for purpose, and take into account different global cultures, says Towergate Health & Protection

by | Oct 9, 2022

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This World Mental Health Day, Towergate Health & Protection is encouraging employers to use the opportunity to ensure any mental health support they offer is fit for purpose, and to take into account global cultural differences.

Debra Clark, head of specialist consulting, Towergate Health & Protection says: “The market is flooded with potential support that employers can offer their staff, from EAPs to in-patient psychiatric care, and it can be confusing for employers to know what to offer. We would urge employers not to take the first thing they’re offered or simply follow the current trend: if it’s not right for their staff, it won’t provide the support their staff need.

“The starting point must be to talk to staff. Companies need to understand their particular workforce demographic, their mental resilience, and what mental health risks they face. They need to ask employees what they might be struggling with and what help they need. In our experience this often throws up many surprises. This then enables companies to offer tailored, personalised support that’s actually going to make a difference. Without going through this process, companies need to accept that any support they offer may not be fit for purpose, and the mental wellbeing of their staff may well suffer.”

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