TPR proposing hefty fines for wilful non-compliance with pensions dashboards

by | Nov 25, 2022

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Written by Rachel Vahey, head of policy development at AJ Bell

Pensions Dashboards are fast on the way to becoming a reality. Large occupational schemes and FCA-regulated firms have to connect to the Money and Pension Service (MaPS) central architecture from April next year.

All these pension schemes have to follow detailed rules on how to connect and how to search for a member once they receive a find request from a dashboard user, following strict timescales. They also have to return set information to a user if they have a positive match, including details about the pension scheme and their projected fund value and income at retirement.

This is a big commitment, and the government and regulators naturally want to make sure that the project is a success and that pension schemes are taking dashboards seriously.


The TPR wants feedback on its proposed compliance and enforcement policy. It will be monitoring occupational schemes for non-compliance while at the same time realising this is a brand-new operation and promising to take a pragmatic view, but where schemes wilfully ignore their responsibilities, TPR is threatening to come down hard with the threat of fines up to £50,000. Individual trustees and managers may also find they are on the hook personally, as TPR has outlined an individual fine of up to £5,000.

To avoid being put on the regulator’s naughty step, schemes will have to make sure they connect their entire membership by the deadline and, once connected, find savers and return data as expected. It’s crucial that schemes connect the right pensions to the right saver. Schemes will have to walk a fine tightrope when devising their matching rules. Match the wrong people and that’s data protection breaches; but match too few people and the regulator may want to take a closer look.

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