The Exeter: NHS backlog underlines need for greater healthcare choice

Unsplash - 09/07/2026

The latest NHS waiting times figures have once again highlighted the ongoing pressures facing the UK’s health service, with demand for treatment continuing to outpace capacity despite progress in reducing the longest waits. While efforts to tackle the backlog have shown encouraging signs in some areas, many patients are still experiencing lengthy waits for appointments, diagnostic tests and elective procedures, leaving confidence in timely access to care under continued strain.

Against this backdrop, The Exeter says uncertainty around NHS access is contributing to sustained growth in demand for private healthcare.

As more people seek greater certainty over when they will receive treatment, the role of private medical insurance and employer-funded healthcare continues to evolve, providing an additional route to diagnosis, treatment and ongoing support while complementing NHS services.

The insurer points to findings from its latest Health & Finance Tracker, which suggest that a significant proportion of UK adults remain uncertain about whether the NHS could fully meet their healthcare needs if they became ill.

With privately funded treatments continuing to rise, The Exeter believes the public and private healthcare sectors have an increasingly important role to play in working alongside one another to improve access to care and provide patients with greater choice.

“Today’s increase is a reminder of how difficult it is to bring down the backlog while demand continues to outstrip capacity across the health service. The government’s progress in reducing the longest waits is encouraging, but rebuilding public confidence remains a challenge. According to our latest Health & Finance Tracker, a third of UK adults are still unsure whether the NHS could fully meet their needs if they became ill. Given this uncertainty, it is little surprise that demand for private healthcare continues to grow, with the sector on course to approach one million privately funded treatments a year. But this isn’t about one system replacing the other. Private and public are increasingly working side by side to give people more choice and quicker access to the care they need.”

Dawn Prescott, Head of Healthcare Proposition at The Exeter

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