Consumer Duty

Using technology to deliver Consumer Duty 

Using technology to deliver Consumer Duty 

Written by Richard Wake, Chief Customer Officer at intelliflo  When the Retail Distribution Review (RDR) loomed back in 2012 it was predicted that up to half of advisers would leave the industry as a result. Although some advisers left the sector before the regulation...

PFS launches Consumer Duty digital learning suite

PFS launches Consumer Duty digital learning suite

The PFS and CII have launched a new Consumer Duty digital learning suite, adding to the extensive toolkit of resources already available to members to help them comply with the FCA regulations.  The suite has been developed with financial service experts and includes...

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