What Our Clients Really Think of Us

by | Oct 31, 2013

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Compeer's Mike Levy on a forthcoming conference in November:

2013 has been a year of major regulatory change for the wealth management, retail fund management and the advisory sectors. The investment landscape is also proving volatile. But how exactly are the clients themselves responding to these challenges?

We should be a step closer to some answers on 26th November, when ComPeer is due to announce the results of a major research exercise, sponsored by EY and involving 1,000 investors from all levels of affluence. We’ve been asking them about their knowledge and awareness of regulatory changes, and about how RDR has affected the services they receive from their wealth managers and financial advisers.


How, for instance, have they adapted to a changed environment for advice, post-RDR? Is there now greater interest in self-directed or discretionary investment? Do investors believe that the new regulations are working for their benefit? How do today’s investors choose their wealth manager or adviser, and what makes them stay as a client?

Have their relationships changed with regard to the type and frequency of meetings, the reports they receive and the fees they now pay? Has this new environment affected their investment preferences and risk profiles?

Senior-Level Speakers

Just as important, though, will be to understand how other wealth managers, private bankers, advisers and retail fund managers are adapting to the new environment – the successes, the ongoing problems, and their relationships with the regulators and with their clients.


Also presenting their views at the conference will be:

  • Senior representatives of the four most relevant trade bodies: Chris Hannant from APFA,  – Tim May from APCIMS, Keith Phillips from BBA and Susan Wright from the IMA.


  • Gina Miller from the True and Fair Campaign, on how TFC is challenging the savings and investment industry to become more transparent and competitive, so as to allow consumers to make more informed investment decisions.


  • Roger Bootle, one of the UK’s top economists and Managing Director of Capital Economics, will be sharing his original and insightful macroeconomic views.


  • Anthony iHilton, the award-winning financial journalist, will be putting his own inimitable stamp on the key themes of the conference.


  • Alex Sullivan, Publishing Director of IFA Magazine, will present the advisers’ thoughts about their changing relationships with their clients.

Mark your diaries for November 26th 2013. We look forward to seeing you on the day and give special thanks to our sponsors. (Sponsor list to follow)



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