abrdn has adopted Unipass Mailock encrypted email for adviser communications

by | Nov 30, 2022

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Origo’s Unipass Mailock service has already protected over 2.5 million email communications for providers, advisers and their clients. With thousands of industry professionals now using Unipass Mailock and abrdn recently implementing the service the number of secure emails being sent across the industry will continue to significantly increase.  

Unipass Mailock provides encryption email services, and with more organisations in discussions about implementing the service later this year, there is clearly a growing awareness about the need for email security to protect against the threat of cybercrime. 

It uses advanced encryption to protect the email in transit and to ensure both the sender and recipient can authenticate each other’s identity, whilst also providing an audit trail for compliance purposes.  Crucially the system’s integration with Origo’s Unipass Identity makes for a seamless operational and user experience for both providers and advisers. 

Anthony Rafferty, CEO Origo says: “We are delighted to announce abrdn as a Unipass Mailock user as we break the significant milestone of over 2.5 million secure emails sent using the service. The threat of cybercrime cannot be understated and emails, which we use every day as individuals and companies, are vulnerable messaging systems if they are not properly secured. We are seeing a growing number of providers looking to add our encrypted email system as part of their operations and service to customers.”


Russell Bignall, Managing Director Sales Adviser, abrdn said: “Unipass Mailock enables abrdn to quickly, easily and securely send emails and documents to the advisers we work with.  Significantly they benefit from the immediacy of email making our process more efficient and user friendly for them and their clients. Not only is the reduction in paper mail better for the environment, we are saving advisers money by simply reducing their print and post overheads.”

Explaining the growing need for strong encrypted email, Rafferty says: “The need for encrypted email security is growing all the time. Cybercrime of all types is now a major industry, worth £billion. Key for criminals is having information about their victims, which they then use for scamming, identity theft or other means to steal from individuals and companies. 

“One quick and easy way for criminals to obtain the information they need is to hack vulnerable email systems. They can employ sniffer programs which identify valuable emails and take copies of them, which the criminals can then exploit. In just one email in which a financial services client sends their personal and asset details to their financial adviser or product provider, there would be enough detail to help criminals commit identity theft or fraud.


“Base-level security for product providers and financial advice firms now has to be using a secure, encrypted email system, one which protects emails in transit, and ensures that only the intended recipient can access the email. Without a doubt, this must be used where confidential and transactional data is being sent. Unipass Mailock delivers this security.

“In addition, in a market where banks and other financial services companies are warning consumers about cybercrime, having a secure email messaging system in place adds value and greater peace of mind for customers by demonstrating that the provider or advice firm they are dealing with is taking precautions to safeguard their data.”

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