Consumer Duty
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MorganAsh and Investor in Customers partner to provide Consumer Duty reports
MorganAsh and Investor in Customers have partnered to provide firms with reports to meet the needs of Consumer Duty. Investor in Customers…
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The Consumer Duty rules – where have we got to? Analysis from Compliance Consultant, Tony Catt
With the integration of the FCA’s Consumer Duty Rules just a few short weeks away, Compliance Consultant, Tony Catt, reminds…
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Behavioural Science is key to Consumer Duty compliance
The FCA’s new Consumer Duty comes into force this summer and promises to deliver one of the biggest shifts in conduct regulation…
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Advisers warned to recognise the role of communications in delivering value for money under Consumer Duty
Over a third of investors (37%) said they would use the quality of communications from their IFA to assess their advisers’ performance,…
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SimplyBiz announces next wave of support for advisers in countdown to Consumer Duty arrival
SimplyBiz has announced its programme of support for advisers as they reach the six-week marker until Consumer Duty implementation. The support includes…
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Dynamic Planner launches Financial Wellbeing Questionnaire to meet requirements of Consumer Duty
Dynamic Planner is set to launch a Financial Wellbeing Questionnaire on Friday 16th June. It has been designed to enable advisers to identify…
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Two-thirds of lenders admit they’re yet to fully review the new Consumer Duty regulations despite rapidly approaching deadline
With less than two months to go before the new Consumer Duty deadline, two-thirds (65%) of UK lenders admit they are yet…
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Consumer Duty turns the spotlight on client and adviser behavioural biases
More than one in five retail investment clients don’t agree that their advisers understand their behavioural biases when making decisions, new research…
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DFMs think advisers are caught by co-manufacturing rules, finds new NextWealth report
NextWealth’s latest MPS Proposition Comparison Report (June 2023) includes data from 40 DFMs. It also includes a survey of 14 DFMs, examining…
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Peril of vulnerable customers highlights importance of Consumer Duty
Recent findings from customer experience experts, Watermelon, shows 56% of UK adults would be identified as vulnerable under the categories of the…
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