Consumer Duty
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Take action now on your Consumer Duty board report warns B-Compliant
Financial compliance specialists, B-Complaint, are urging firms to start preparing for the inaugural Consumer Duty board report, due in July, if they…
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MorganAsh publishes vulnerability checklist to help firms meet Consumer Duty requirements
MorganAsh has today published a 10-point checklist to help firms in meeting the vulnerability requirements of Consumer Duty. It follows the recent…
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Wealth is not an insulator against vulnerability says Comentis’ Barrett
An important reminder for advisers from Jonathan Barrett, CEO, Comentis, of the need to ensure processes not only serve clients well but…
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Newly launched website leads the way in Vulnerable Customer support training
In an ambitious stride towards enhancing support available for vulnerable customers, Helen Pettifer Training Ltd announces the launch of its new website.…
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Consumer Duty: Closed Products Shouldn’t Have to Compete
By Mike Penny, consultant at Simplify Consulting When the Financial Conduct Authority (FCA) announced closed products would be given an extra year…
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Aegon: Consumer Duty raises challenges for British ISA
Aegon questions how providers of the Chancellor’s proposed British ISA will prove this meets FCA Consumer Duty requirements. Steven Cameron, Pensions Director…
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Nearly all regulated firms at risk of financial crime without daily customer due diligence
New data reveals that more than nine out of 10 (92%) regulated firms do not carry out daily monitoring on clients. This…
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FCA launches campaign to highlight the benefits of switching to savers
Consumers will be encouraged to shop around for a better savings rate in a new campaign launched today by the City regulator,…
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Without smart technology, significant consumer vulnerabilities go unnoticed, in Consumer Duty era MorganAsh finds
Firms that are yet to integrate technology to complete essential vulnerability assessments run the risk of missing significant vulnerabilities among their clients,…
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One in seven IFAs still unclear on good customer outcomes, following first 6 months of Consumer Duty
Just over six months on from the introduction of Consumer Duty, one in seven (16%) independent financial advisors (IFAs) say they do…

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