Consumer Duty
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Signposting vulnerable consumers is not enough to avoid potential harm, warns MorganAsh
Signposting a vulnerable client to a different organisation for help is not enough to avoid potential harm and to meet Consumer Duty…
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Schroders UK Financial Adviser Survey 2023
The 2023 Schroders UK Financial Adviser Survey has found that clients have become increasingly bearish as the year has progressed, despite interest…
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BNY Mellon Pershing’s Head of Regulatory Change on latest Consumer Duty developments
Following Wednesday’s announcement from the FCA requesting progress updates on the Consumer Duty, Linda Gibson, Head of Regulatory Change, EMEA, BNY Mellon…
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Using technology to deliver Consumer Duty
Written by Richard Wake, Chief Customer Officer at intelliflo When the Retail Distribution Review (RDR) loomed back in 2012 it was predicted…
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Consumer Duty fair value prompts 37% of adviser firms to change their fee structure
Royal London, the UK’s largest life, pensions and investment mutual, along with research partner, the lang cat, has found 37% of adviser firms have…
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Consumer Duty three months on – how are firms coping?
Sharing his insight, Jonathan Barrett, Co-Founder and Managing Director of Comentis, explains why 31st July was just the start of the new Consumer…
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Consumer Duty 3 months on: how IFAs can harness AI to ensure every client is treated fairly
Written by Richard Bassett, VP Digital & Analytics, NICE International The Financial Conduct Authority’s new Consumer Duty has now been in effect…
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MARS users identify similar number of vulnerable people as FCA, MorganAsh data reveals
Firms using vulnerability assessments for their Consumer Duty compliance are identifying a similar proportion of vulnerable clients as the FCA’s own findings,…
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PFS launches Consumer Duty digital learning suite
The PFS and CII have launched a new Consumer Duty digital learning suite, adding to the extensive toolkit of resources already available…
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Treatments: helping advisers offer the most effective next steps to vulnerable consumers – MorganAsh
Written by Andrew Gething, Founder and Managing Director at MorganAsh Consumer Duty places particular focus on identifying and measuring the vulnerability of…
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