Omnicore partners with Pension Lab to extend digital LoA technology to Simplybiz and threesixty firms

It’s been reported today that Omnicore, the integrated distribution platform of Fintel Services, has announced a new strategic partnership with Pension Lab, the market leader in digital Letters of Authority (LoA) technology.

Through the partnership, Pension Lab’s fully digital LoA platform will be made available to advice firms across Simplybiz and threesixty, distributed via Omnicore’s connected ecosystem of integrated services.

Pension Lab transforms one of the most time-consuming advice processes – the Letter of Authority – by enabling advisers to submit, track, and receive LoAs digitally. Spanning the full provider universe, its platform removes weeks of waiting, paper-based inefficiencies, and client frustration.

This partnership strengthens Omnicore’s connected platform strategy, giving thousands of advice firms access to proven technology that improves efficiency, data accuracy, and client outcomes, while supporting Consumer Duty and wider regulatory responsibilities.

Fabian Wiesner, Managing Director of Omnicore’s Omni Invest, commented:

“Letters of Authority remain one of the most time-consuming and frustrating tasks for advisers. Every provider uses a different format, meaning that even a straightforward client case can require multiple forms to be completed, submitted, and chased, each to its own SLA. It’s a slow, manual, and highly fragmented process.

“Our partnership with Pension Lab offers Simplybiz members and threesixty clients access to proven technology that removes much of that administrative burden and accelerates turnaround times for advisers and their clients. Pension Lab is already widely recognised in the market for its award-winning approach to LoA automation and, importantly, for its work to drive standardisation across the industry. They are genuinely solving a real problem, and continuously improving how they do it – that’s why they make such a strong strategic partner for us, and are invaluable in freeing up more of advisers’ time to concentrate on delivering good outcomes for clients.”

Scott Phillips, CEO & founder of Pension Lab, added:

“We’re committed to solving the long-standing challenges around Letters of Authority, as shown through our industry initiatives and the continued evolution of our digital LoA platform. Partnering with Fintel accelerates that mission by helping more firms remove friction from the advice process and move confidently towards a digital-first future.”