Podcast #82: What have been the main impacts of Consumer Duty on advisers so far? With Benchmark’s Gillian Hepburn

IFA Talk podcast

Last year’s introduction of Consumer Duty was a massive regulatory change for advisers. But what have been the main impacts of it? How are advisers adapting to the changes? How and why has Consumer Duty been driving the move to networks? 

As the first year anniversary of Consumer Duty approaches, these are all questions we were keen to get answers to in this week’s podcast.  


Evolution not revolution

Sue and Brandon’s guest on this week’s IFA Talk is Gillian Hepburn, Commercial Director of Benchmark, a leading provider of financial planning solutions and a part of the Schroders Group. 

In this episode, their conversation drills down into why Consumer Duty is about evolution not revolution and also some of the finer points about how the industry is adapting to life in this new regulatory environment, including the increased drive towards networks.  


Check out the conversation here…

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