People managers play a crucial role in shaping how employees feel day-to-day, through consistent and authentic care, support and recognition.
According to Reward Gateway | Edenred’s Bridging the ROI Gap report, employees with managers who support and encourage them are:
- 74% more productive at work
- 73% more likely to stay in their role
- 71% more motivated to go above and beyond their usual duties
- 68% more likely to get on with colleagues and maintain deeper relationships
The research also found that people managers are the first port of call when it comes to issues in the workplace:
- 38% of employees are most likely to go to their manager if they experience problems at work
- 17% would go to a colleague they trust if they were having a problem
- 12% would go to a senior manager
- 10% would go to a member of the leadership team
- Only 6% would go to HR
Looking at other roles people managers play:
- 69% agree that their manager keeps them informed on company news and updates
- 66% agree that their manager regularly reviews their progression
- 64% agree that their manager regularly recognises them for their efforts and achievements
- 63% agree that their manager regularly checks on their workload and capacity
- 62% agree that their manager regularly sets them goals and targets
- 60% agree that their manager regularly checks in on their wellbeing
Chris Britton, Director of People Experience at Reward Gateway | Edenred, comments:
“The role of people managers has evolved significantly over the last decade. Line managers used to be responsible for just traditional resource and performance management, but now their role encompasses supporting, facilitating, guiding and connecting both teams and individuals across diverse working environments.
“Empowering and enabling managers is a must for organisations seeking to boost productivity and connection across their workforces. The more effectively we enable and empower our people management populations, the more impact leaders will have in developing meaningful relationships with team members and ensuring everyone feels supported and appreciated.”
