Written by Mark Tosetti, CEO at CAL and Director of Partnerships at Movera
In any property transaction, a broker’s role doesn’t start and end with finding their client the best mortgage deal for their circumstances. They can also play a crucial role in the greater transaction process – particularly the conveyancing stage. This is even more pertinent when dealing with first-time buyers who are navigating the complex legal process for the very first time.
Looking into 2026, brokers are not only going to be met with an influx of remortgages for those clients with three or five-year deals maturing; it’s likely to be a bumper year for first-time buyers too, thanks to falling mortgage rates and relaxed affordability rules.
With little prior knowledge of the process in most cases, these individuals provide an enormous opportunity for brokers who are in a prime position to offer additional recommendations on conveyancing and surveys. Where workloads are high, platforms such as Broker Conveyancing enable brokers to make conveyancing referrals with speed and simplicity, drawing on a trusted panel of law firms and offering genuine choice for both broker and client. Beyond the referral itself, brokers who take the time to guide first-time buyers through the conveyancing process can significantly improve the overall transaction experience. Clear, step-by-step explanations help build trust, reduce uncertainty and ensure buyers understand what is required of them and when. This, in turn, supports faster information flow to conveyancers, helping transactions progress more smoothly for all parties involved and allowing brokers to win both the client and their future business.
A positive experience goes a long way in building long-term relationships. Happy clients are more likely to return and recommend a broker to others, and this is especially important early in the home-buying journey. When the transaction process is clear and well managed, it builds confidence, reduces frustration and, at scale, helps support continued activity and growth across the wider property market.
“Differentiation is key for any broker trying to make their mark and grow their business. Going above and beyond to assist with other stages of the transaction process doesn’t have to be difficult and time-consuming. By prioritising platforms that deliver speed, simplicity and choice, brokers can add real value for first-time buyers, where clear advice and practical support can make a meaningful difference to the overall experience.
Mark Tosetti, CEO at CAL and Director of Partnerships at Movera
