Consumer Duty
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PFS launches Consumer Duty digital learning suite
The PFS and CII have launched a new Consumer Duty digital learning suite, adding to the extensive toolkit of resources already available…
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Treatments: helping advisers offer the most effective next steps to vulnerable consumers – MorganAsh
Written by Andrew Gething, Founder and Managing Director at MorganAsh Consumer Duty places particular focus on identifying and measuring the vulnerability of…
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Reg tech provider helps adviser network meet its Consumer Duty requirements
Clinical reg tech provider, Comentis, has today announced an agreement with In Partnership, a leading network of financial and mortgage advisers. In Partnership will…
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Building Societies are FAILING Online Trust Signals
Analysis by the UK’s first financial services digital marketing agency, Balance, found that guidance based on Google’s EEAT guidelines and the FCA’s Consumer…
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1 in 10 financial advisers look to quit industry due to Consumer Duty
One in 10 advisers are looking to exit the industry because of the Consumer Duty as more than a third say regulations…
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Consumer Duty one month on – pointers from the FCA Retirement Income Advice Study
Today marks the first month since the Consumer Duty went live. We can now expect every FCA consultation, study, or policy intervention…
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Quilter launches client communications toolkit for advisers
As part of its Consumer Duty support, Quilter has launched a new client communications guide to help financial advisers deliver messages to clients more…
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Consumer Duty should lead to more proactive referrals for added-value support, says RedArc
Consumer Duty should lead to more proactive referrals for added-value support, says RedArc, the nurse-led health and wellbeing service. The wealth of support…
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James Sharp adopts MARS platform from MorganAsh to help manage consumer vulnerability
Wealth management firm James Sharp has implemented the MorganAsh Resilience System, to assess, measure and report on their customers’ vulnerability, in line…
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With Consumer Duty Driving Change in Later Life Lending, Advisers would Welcome Additional Training and Support – more2life
According to more2life’s bi-annual vulnerability report, two-fifths (39%) of later life advisers feel more ‘in-depth’ vulnerability training is needed to meet the requirements of…

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