Consumer Duty
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Without smart technology, significant consumer vulnerabilities go unnoticed, in Consumer Duty era MorganAsh finds
Firms that are yet to integrate technology to complete essential vulnerability assessments run the risk of missing significant vulnerabilities among their clients,…
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One in seven IFAs still unclear on good customer outcomes, following first 6 months of Consumer Duty
Just over six months on from the introduction of Consumer Duty, one in seven (16%) independent financial advisors (IFAs) say they do…
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Big banks failing to offer more competitive savings rates, updated figures show
Analysis using the Moneyfacts Consumer Duty Audit Tool for Savings indicates that big banks are still failing to make their easy access rates more…
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How real couples in the UK manage money revealed
2,455. That’s how many arguments the average couple has each year according to statistics. And topping the list of reasons for fighting…
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Firms risk alienating consumers by not engaging directly on vulnerability, MorganAsh advises
Firms across financial services are both at risk of alienating consumers – by obtaining vulnerability data without their knowledge – and by…
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Advisers reveal most challenging areas of Consumer Duty six months on
Advisers find ‘consumer support’ the most challenging Consumer Duty outcome area to comply with six months on from the regulation’s introduction, according…
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You have been warned! Six months on from Consumer Duty, MorganAsh’s Gething shares a roundup of recent FCA action on consumer vulnerability
It is now six months since the FCA’s groundbreaking Consumer Duty came into effect. Reflecting on progress so far, Andrew Gething, Managing…
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Consumer Duty six months on: Dynamic Planner’s Chris Jones reflects on why he believes it’s in all our interests to make it work
July 31st 2023 is a date etched in the mind of anyone working in financial services in the UK. Now, six months…
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Financial data belonging to as many as 53 million individuals compromised in data breaches last year
Financial data belonging to as many as 52.8million individuals was compromised in cyber-attacks in the UK in the past year (year end…
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JM Finn Board Changes and Chairman Retires
Steven Sussman retired from the role of chairman of JM Finn following a 26 year career at the firm as part of…
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