New Insurance and Protection logo

Expert answers burning home insurance questions searched by 140,000+ Brits

by | Apr 13, 2024

Share this article

Following a 36% surge in home insurance premiums, new research has revealed that confusion around home insurance – including costs – generates more than 140,000 searches every year.

Being informed about home insurance is crucial for all property owners. Understanding the basics of home insurance, from policy types to coverage details, can save you money and prevent stress if you need to make a claim.

To help, the experts at home insurance have answered the most searched questions about home insurance. 


Most searched questions about home insurance: 

Ranking (1-10)Search termTopicAnnual UK searches
1What is no claims discount?No claims discount24,000
2What does buildings insurance cover?Buildings insurance18,080
3What is accidental damage on home insurance?Accidental damage17,900
4How much is buildings insurance?Buildings insurance17,430
5What is home emergency cover?Home emergency cover13,620
6How to work out rebuild cost?Rebuild cost11,600
7What is insurance premium tax?Insurance premium tax11,180
8How much is contents insurance?Contents insurance11,130
9What does contents insurance cover?Contents insurance9,680
10What is contents insurance?Contents insurance8,330

1. What is no claims discount?

This is often associated with car insurance, but it also applies to home insurance. A no-claims discount is a reduction in insurance premiums awarded to policyholders who do not make any claims on their insurance over a certain period.


2. What does buildings insurance cover?

The specific coverage varies depending on the policy and provider, but buildings insurance generally covers the following:

  • Structural damage
  • Permanent fixtures and fittings
  • External structures
  • Damage from events like fire, floods, theft or vandalism
  • Accidental damage

3. What is accidental damage on home insurance? 


Accidental damage on home insurance refers to coverage for sudden damage due to an unexpected and non-deliberate action.

Examples of accidental damage:

  • For buildings insurance: Accidental damage cover might include drilling into a water pipe while attempting DIY projects or accidentally breaking a window.
  • For contents insurance: It could cover incidents like spilling wine on a carpet or knocking over a vase.

Matthew Harwood, home and lifestyle expert at home insurance, comments: 


“Home insurance can be a complicated topic. But if you understand the type of policy you need and what it covers, you can be sure you have the right level of cover:

With many options available and things to consider, from no-claims discounts to rebuild costs, protecting your home can feel confusing. But being more informed about home insurance makes navigating these choices easier. It gives you more peace of mind, and makes you less likely to get caught out by not having the right type or level of cover.”

Share this article

Related articles

Sign up to the Insurance and Protection Newsletter

Trending articles

IFA Talk logo

IFA Talk Insurance and Protection is the new addition to the IFA Talk podcast family, where we discuss the latest topics relevant to Mortgage and Property professionals.

IFA Talk Insurance & Protection Podcast