Family Building Society launches new online mortgage application platform

Unsplash - 27/07/2026

Family Building Society has launched its new Mortgage Hub, an enhanced online application platform designed to make it easier and faster for brokers to manage mortgage cases from DIP through to completion.

Key benefits of the new platform include

  • Streamlined DIP to completion journey, creating a faster and smoother experience
  • Real-time visibility of case progression
  • Instant DIP certificates and the ability to copy information for multiple DIPs
  • Illustration requests available
  • Document upload facility for easier administrative tasks
  • Secure messaging allowing you to get in touch with us directly about your case
  • User-friendly design

“The launch of the new Mortgage Hub reflects our commitment to making the application process simpler, faster and more transparent for brokers. By improving the journey from DIP to completion, the platform will help brokers manage cases more efficiently while continuing to give them access to the personal service and manual underwriting they expect from us.”

Darren Deacon, Head of Intermediary Sales

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