Propertymark are further evolving their membership professional support proposition, with the introduction of a new dedicated Lettings Helpline for ARLA Propertymark members based in England and Wales.
Until now Propertymark has provided members with access to support through a series of helplines connected to a range of external sources. From Thursday 28th of September 2023, members will have a dedicated number to access expert support from Propertymark’s own in-house lettings support team to help strengthen their knowledgebase and deliver responsive, reliable and comprehensive guidance on demand.
The helpline team will work closely with Propertymark’s own inhouse Policy and Compliance Teams and will be perfectly placed to tackle a wide range of challenges members face daily within residential lettings and property management, as well as offering comprehensive support on fast-paced property legislation and ever-changing regulations.
Jan Hÿtch who is leading the project comments;
“As a former letting agent of many years, a lettings helpline run by Propertymark exclusively for its members would always have been at the top of my list of useful resources to tap into. It makes absolute sense for us to provide this great resource as a part of our membership and I’m delighted to have been involved in its conception. I hope members will find it makes a real positive difference to their working lives.”
To coincide with the helpline’s unveiling, Propertymark has further invested in developing their comprehensive library of additional reference information, guidance and help sheets available to members online.
The Lettings Helpline will be open Monday to Friday 10:00-16:00 on the new helpline number 0330 441 0441 (standard call charges apply).
