MPowered Mortgages, the mortgage lender issuing instant offers, has today launched a dedicated broker community platform hosted on its website.
The community, which can be found at https://community.mpowered.co.uk/, will provide a forum for brokers to communicate and stay connected with each other, engage in live debates and discuss and share views on all mortgage related topics and issues such as mortgage rates, criteria and service levels as well as the news agenda.
The new community will also host in-person regional events that brokers can attend on key topics impacting their daily business, such as the impact of rate and criteria changes and discussions around the future of mortgage advice. The events will also provide an opportunity for brokers who are securing “one day mortgages” digitally through MPowered to get to know their BDMs in person.
MPowered Mortgages continues to find ways it can best support brokers and enhance their businesses through use of the latest digital and tech innovation. Last year, the lender launched CriteriaGPT, a chatbot which uses ChatGPT technology to answer complex criteria queries about MPowered’s residential lending criteria quickly and accurately, without the need for human intervention. Brokers can also benefit from the lender’s WhatsApp channel that gives brokers direct access to MPowered’s BDM’s as well “Marketing Genius” which is a free tool that allows brokers to generate marketing content to support them with client engagement.
Stuart Cheetham, CEO of MPowered Mortgages says: “We are delighted to be the first lender to launch a broker community of this kind that will allow for free-flowing information exchange between brokers. As a broker-only lender, we are focused on using the cutting edge of AI and technology to find ways of supporting brokers and addressing the challenges that brokers in our industry face today. We believe this new tool will go some way to help brokers get answers quickly through knowledge sharing and staying on top of the latest developments in the industry.”
Liyyanah El-aidouni, Transformation Lead at MPowered Mortgages who supported in the development of the online community adds: “When we had the idea to develop this community we initially envisaged it being a bit like Reddit but for brokers exclusively. A way for brokers to share their views and a place for mortgage brokers to learn and share through browsing discussions. You can even use icons to like or love comments which makes it even more engaging for users. Why not sign up now and experience it for yourself.”
