How can financial advisers improve their customer experience across the generations?

While the adviser ‘experience’ has a critical role to play in the retention of your clients, it’s clear from new and enlightening research from Prudential, that different facets are far more important for some generations over others.

  • What factors influence your selection as an adviser by clients in the first place?
  • For existing clients, what do they report are the areas where you, as an adviser, could most improve the experience for them?

These questions, and more, are answered in the latest research report from Prudential entitled “Family Wealth Unlocked”.

Access Prudential’s powerful report “Family Wealth Unlocked” HERE

Related Articles

Sign up to the IFA Newsletter

Name

Trending Articles


IFA Talk is our flagship podcast, that fits perfectly into your busy life, bringing the latest insight, analysis, news and interviews to you, wherever you are.

IFA Talk Podcast – listen to the latest episode

IFA Magazine
Privacy Overview

Our website uses cookies to enhance your experience and to help us understand how you interact with our site. Read our full Cookie Policy for more information.