Smart Money People, the UK’s dedicated financial services review site, has found that InterBay and Landbay BDMs have been rated the highest satisfaction with brokers (94%) during its latest research.
Legal & General Home Finance also scored highly (93.7%) with other notable mentions going to Skipton Building Society (90.7%) and Metro Bank (90.4%).
These findings were part of Smart Money People’s H2 2023 Mortgage Lender Benchmark covering mortgage broker opinions on UK mortgage lenders for the second half of 2023.
The latest bi-annual independent research study marks the eleventh edition of the Mortgage Lender Benchmark which analyses the state of the mortgage industry according to brokers’ views. The latest edition comprises feedback from over 790 mortgage brokers, providing 3,666 individual pieces of feedback on 105 lenders.
Jess Rushton, Head of Business Development of Smart Money People, commented:
“As we reported in December, brokers clearly highly value the role of the BDM and so congratulations to InterBay and Landbay and the others mentioned for delivering an excellent field presence.
“It’s also encouraging that the highest scoring lenders operate in a wide range of lending sectors (banks, buy-to-let, equity release and specialist lending) which demonstrates the delivery of an exemplary BDM team is not predicated necessarily by budgets, size or specialism.”
